Politique de remboursement

🧾 TRUE NORTH – Returns & Exchange Policy

1. Final Sale

At True North, all items are released in limited quantities.

For this reason, all sales are final and we do not offer refunds.

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2. Exchanges (Sizing Issues Only)

We understand that sizing can be tricky.

You may try on the item for fitting, but it must remain:

If the item does not fit after trying it on, you may request an exchange within 7 days of delivery, subject to availability.

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3. Exchange Conditions

We will only accept exchanges if:

If your size is unavailable, the exchange may be declined.

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4. Non-Returnable Items

We do not accept returns or exchanges for:

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5. Shipping

Customers are responsible for return shipping costs.

Original shipping fees are non-refundable.

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6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photo proof.

We will review your request and resolve the issue accordingly.